DO YOU EXCEL IN CUSTOMER SERVICE?

Would you like to work with the world's finest luxury and sports car brands and the No.1 automotive retailer in the region?

Al-Zayani have just opened brand new aftersales facilities for all of our brands and we are now looking to increase the size of our service teams to meet our growth plans. We need young, dynamic individuals to be at the forefront of driving the highest levels of customer experience.

YOUR IMPACT:

  • Ensuring that we exceed customer's expectations at all times
  • Managing the industry's best service process utilising the latest digital technology
  • Taking full responsibility for every element of the customer journey and managing our contact plan entirely through our digital DMS
  • You will be part of a collaborative team that will push you to do your best every day, allowing you to reach your full potential

WHAT YOU NEED TO BRING THE TEAM:

  • A positive 'can do' attitude with passion and determination to be the best
  • A passion for delivering the highest levels of customer experience
  • A demonstrable track record of achievement in customer service environment
  • Ability to thrive under pressure and work to tight deadlines in a fast paced environment
  • At least 2 years' experience in a customer service role
  • A passion for automotive with basic technical knowledge
  • A detailed knowledge of the Kuwait market and key customer demographics
  • Ability to demonstrate our core values of RESPECT, INTERGITY, PASSION, EXCELLENCE, INNOVATION & TEAMWORK
  • You must have transferrable Kuwait residency
  • Arab Nationals only

Please note that due to the high number of applications expected we are unable to respond to everyone individually. Therefore only successful candidates will be contacted before the closing date of 30th November.

Closing date 30/11/2017
Location Jaguar
Benefits Our aim is to be the automotive employment destination of choice in the region. We offer a fantastic range of benefits to our team including first class rewards, a minimum of 30 days annual leave, attractive working hours & an attractive employee discount
Working hours 45
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